Rock Medical Named 2019 Arthrex Agency of the Year

From Arthrex Communications (9/24/19):

Congratulations to Cleveland, Ohio-based Rock Medical, which was named the 2019 Arthrex Agency of the Year at the Academy of Arthrex Technology Consultants (AATC) Awards Celebration event at the Gaylord Rockies Resort.

“This means the world,” said Agency Principal Tom Ramsay. “This is our 19th year and we have just had a fabulous year. I’m just in awe.”

Rock Medical was one of eight agencies nominated for the Agency of the Year award. Other regional nominees were: Crossroads Orthopedics, Gemini Mountain Medical, Gentleman Orthopedics, MVP Orthopedics, Prodigy Surgical, Summit Surgical and Titan Surgical.

Mid-Atlantic Senior Regional Manager Bart Kayser said Rock Medical has a commitment to professionalism and excellence that is unparalleled.

“It’s the personnel out in the field who are important to what we do. They help fulfill the mission of Helping Surgeons Treat Their Patients Better™,” he said. “Tom has sent a clear message to his team, redesigning his office so it feels like Arthrex, focusing on education, and they live it 365 days a year.”

Tom said Arthrex’s mission to help surgeons treat their patients better is what inspires Rock Medical’s team daily.

“Our team puts their teammates before themselves. This group works every single day with each other, to have each other’s backs in an effort to put surgeons at the center of our world.”

As one of the agencies with the most growth in Fiscal Year 2019, Tom said the team had a strategy this year, which included moving into a new office that works to replicate some of the educational experience surgeons receive when they come to Arthrex global headquarters on an agency level.

“We tripled the amount of surgeon visitors to our lab,” he said.

Rock Medical was also one of five agencies that achieved the most growth in Fiscal Year 2019, finishing with 23.3 percent growth. 

We had 18 Rock Medical team members attend this year’s AATC event. The Mid-Atlantic Region Agency of the Year Award is featured in this photo. The dress code at this year’s award ceremony was lumberjack chic.


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